1:00 p.m. Concurrent Sessions

Investing in Practice: Workforce Development Boards and Program Investments

This session focuses on how workforce development boards are reframing challenges as opportunities. The session's topics include learning goals for the Investing in America's Workforce conference, ways to strengthen public-private-nonprofit partnerships, and methods for measuring success.

Wendell Dallas, Vice President, Operations, Atlanta Gas Light and Chattanooga Gas; Board Member, Georgia State Workforce Development Board
Virginia Hamilton, Regional Administrator, U.S. Department of Labor
Vera Krofcheck, Chief Research and Strategy Officer, Partner4Work
Catherine Morse, General Counsel and Senior Director of Public Affairs, Samsung; Board Member, Workforce Solutions Capital Area
Tamara Atkinson, Executive Director, Workforce Solutions Capital Area (moderator)

Investing in Postsecondary Education: Institutional Needs and Opportunities

The changing world of work is placing new demands on higher education to serve the needs of both students and employers. In this session, representatives from business and higher education explore ways in which postsecondary education is meeting these demands through innovative partnerships, course offerings, and investments.

Karen Elzey, Associate Executive Director, Workcred
Richard Rhodes, President and CEO, Austin Community College
Drew Scheberle, Senior Vice President, Policy, Advocacy, Mobility, Talent, Austin Chamber of Commerce
Kent Smith, President, Langston University
Edison Reyes, Program Manager, Community Engagement, Federal Reserve Bank of New York (moderator)

Examining CRA and Workforce Development

Banks have an important role to play in workforce development—a role that was underscored in July 2016 when the Federal Reserve Board, the Federal Deposit Insurance Corporation, and the Office of the Comptroller of the Currency clarified that banks may be able to meet some of their Community Reinvestment Act (CRA) obligations by creating or improving access to jobs or job training for low- and moderate-income workers. This session focuses on how banks can collaborate with workforce boards, educators, and other community partners as part of the financial institutions' CRA compliance plans.

Terri Lee Bergman, Director of Research and Programs, National Association of Workforce Boards
Jenae Bradford, Assistant Director of Family Advancement, CAP Tulsa
Jason Keller, Economic Development Director, Federal Reserve Bank of Chicago
Jennie Sparandara, Vice President, Global Philanthropy, JPMorgan Chase & Co.
Jeanne Milliken Bonds, Regional Community Development Team Leader, Federal Reserve Bank of Richmond (moderator)

Investing in Research: Questions and Methods for Researchers

Research provides an essential foundation for expanding investment in workforce development. This session explores some of the contributions research can make to expanding workforce development initiatives through new research methods, data, and applications.

Janet Boguslaw, Senior Scientist and Senior Lecturer, The Heller School for Social Policy and Management, Brandeis University
Amanda Cage, Chief Program Officer, Chicago Cook Workforce Partnership
Susan Crandall, Director, Center for Social Policy; Clinical Professor, McCormack Graduate School of Policy and Global Studies, University of Massachusetts Boston
Tiffany Smith, Director, Jobs for the Future
Heath Prince, Director, Ray Marshall Center for the Study of Human Resources, the University of Texas at Austin (moderator)

3:00 p.m. Opening Plenary

Eric Belsky, Director, Division of Consumer and Community Affairs, Board of Governors of the Federal Reserve System

Introduced by Alfreda Norman, Senior Vice President, Federal Reserve Bank of Dallas

The Business Case for Investments in Workforce Development

Investments in workforce development can benefit both businesses and workers. During this plenary session, a panel of business leaders explores the rationale, strategies, and trends for such investments within the context of the evolving labor market.

John "Rocky" Barrett, Chair, Citizen Potawatomi Nation
Jen Crozier, Vice President of IBM Corporate Citizenship; President of the IBM International Foundation
Shané Harris, Vice President, Corporate Giving, Prudential Financial Inc.; Executive Director, The Prudential Foundation
Lisa Schumacher, Director of Education Strategies, McDonalds's Corporation
Daniel Davis, Community Development Officer, Federal Reserve Bank of St. Louis (moderator)

New Investments in Workforce Development

Mona Mourshed, President, Generation; Senior Partner, McKinsey & Company

Introduced by Mary Helen Petrus, Assistant Vice President, Federal Reserve Bank of Cleveland


Heath Prince, Director, Ray Marshall Center for the Study of Human Resources, the University of Texas at Austin

8:30 a.m. Plenary Session

Ray Marshall, Former U.S. Secretary of Labor and Professor Emeritus and Audre and Bernard Rapoport Centennial Chair in Economics and Public Affairs, the University of Texas at Austin

Introduced by Christopher King, Senior Research Scientist, Ray Marshall Center for the Study of Human Resources, the University of Texas at Austin

Findings from a national series of workforce development meetings conducted by the Federal Reserve System frame this discussion of opportunities for strengthening outcomes for workers, employers, and regional economies.

Patrick T. Harker, President and CEO, Federal Reserve Bank of Philadelphia

Introduced by Theresa Singleton, Senior Vice President, Community Development Studies and Education Department, Federal Reserve Bank of Philadelphia

9:30 a.m. Plenary Session

Dave Altig, Executive Vice President and Director of Research, Federal Reserve Bank of Atlanta

The future of work is being questioned and shaped by many forces such as technology, demographics, social expectations, and globalization. In this session, leaders from a variety of sectors explore emerging trends in the structure of work and their implications for the funding and investment landscape.

Gayatri Agnew, Director of Career Opportunity, Walmart Foundation
Juan Garcia, Global Leader for Career Advancement, Amazon
Tod Loofbourrow, Chair and CEO, ViralGains
Barb Dyer, Senior Lecturer, MIT Sloan School of Management; Executive Director, Good Companies, Good Jobs Initiative (moderator)

11:45 a.m. Concurrent Sessions

Business Investments in Workforce Development

Diminishing public resources for workforce development programs and lower unemployment are forcing businesses to invest more of their own resources into meeting their workforce needs. This panel explores a range of responses from diverse businesses, such as job design, training provisions, and benefits provisions.

Tony Bohn, System Vice President of Human Resources and Chief Human Resources Officer, Norton Healthcare
Bill Kugler, President, Milwaukee JobsWork
Mario Lozoya, Director, Government Relations and External Affairs, Toyota Motor North America
Liddy Romero, Director, WorkLab Innovations
Jeremiah Boyle, Managing Director, Community and Economic Development, Federal Reserve Bank of Chicago (moderator)

Investing in Workers

The changing world of work is forcing workers to be proactive in staying engaged and relevant. This session examines investments that support workers in understanding, navigating, and realizing labor market opportunities.

Stephen Crawford, Research Professor, George Washington University Institute of Public Policy
Carla Javits, President and CEO, REDF (the Roberts Enterprise Development Fund)
Whitney Smith, Executive Director-Midwest, Global Philanthropy at JPMorgan Chase & Co.
Stuart Andreason, Director, Center for Workforce and Economic Opportunity, Federal Reserve Bank of Atlanta (moderator)

12:30 p.m. Plenary Lunch

The Good Jobs Strategy: The Case for Investing in the Workforce

Rick Wartzman, Director, KH Moon Center for a Functioning Society, Drucker Institute; Pulitzer prize winner and author of The End of Loyalty: The Rise and Fall of Good Jobs in America

Introduced by Jeffrey Fuhrer, Executive Vice President and Senior Policy Advisor, Federal Reserve Bank of Boston

1:45 p.m. Concurrent Sessions

Emerging Financing Tools: Pay for Success, Social Impact Bonds, Collective Impact

New financing models and mechanisms that support social outcomes are being tested in a range of settings. This session discusses these tools and their applicability to the workforce sector.

Jerry Rubin, President and CEO, JVS Boston
Nirav Shah, Director, Social Finance
Nicole Truhe, Director of Government Affairs, America Forward
Jen Giovannitti, Regional Community Development Manager, Federal Reserve Bank of Richmond (moderator)

Leveraging Funding Streams: Weaving, Blending, and Wrangling Public and Private Sources

An entrepreneurial approach to tapping existing nontraditional funding sources may enhance workforce programs’ relevance and performance. This workshop looks at new and innovative uses of existing funding supports.

David Hunn, President and CEO, SkillSsource Group
A.J. Jones II, Chief of Staff, W.K. Kellogg Foundation
Jeannine La Prad, President and CEO, Corporation for A Skilled Workforce
Celeste Richie, Director, Third Sector Capital Partners
Rob Grunewald, Economist, Federal Reserve Bank of Minneapolis (moderator)

3:30 p.m. Plenary Session

Esther George, President and CEO, Federal Reserve Bank of Kansas City

Introduced by Tammy Edwards, Vice President, Community Development, Federal Reserve Bank of Kansas City

Middle-skills jobs, a traditional avenue of economic mobility, have declined in the United States over the past several decades. This session discusses opportunities for expanding financial stability and economic mobility in ways that benefit both workers and employers.

Christopher Cabaldon, Mayor, West Sacramento, California
Maurice Jones, President and CEO, Local Initiatives Support Corporation (LISC)
Katherine McClelland, Director of Education and Workforce, National Association of Manufacturers
David Rolf, President, SEIU Local 775
Jon Willis, Vice President and Interim Director of Research, Federal Reserve Bank of Kansas City (moderator)

Roy Lopez, Assistant Vice President and Community Development Officer, Federal Reserve Bank of Dallas

8:00 a.m. Plenary Session

Raphael Bostic, President and CEO, Federal Reserve Bank of Atlanta

Introduced by David Erickson, Director, Community Development, Federal Reserve Bank of San Francisco

Community resources, public policies, and social investments can help build strong, durable connections between businesses and workers. During this session, experts in community development and investment discuss trends affecting the labor market context of lower-wage, lower-skill workers and their employers.

Julián Castro, former Secretary, U.S. Department of Housing and Urban Development; former Mayor, San Antonio, Texas
Jim Gibbons, President and CEO, Goodwill Industries International
Michael Harreld, Special Advisor to the Chairman, PNC
Ryan Haygood, President and CEO, New Jersey Institute for Social Justice
Carol Naughton, President, Purpose Built Communities
Angela Evans, Dean, Lyndon B. Johnson School of Public Affairs, University of Texas at Austin (moderator)

10:00 a.m. Concurrent Sessions

Technology Impacts on the Workforce

Technology is profoundly affecting how workers access information, identify options and connect with employment opportunities. New technologies and their implications for the future of work will be explored in this session.

Jordana Barton, Senior Community Development Advisor, Federal Reserve Bank of Dallas
Mike King, Vice President, Global Education Industry, IBM
Jeff Schwartz, Human Capital Principal, Deloitte Consulting
Aaron Smith, Associate Director of Research, Pew Research Center
Carl Van Horn, Director, John J. Heldrich Center for Workforce Development, Rutgers University (moderator)

The Changing Social Contract of Work

The changing structure of work is reshaping the benefits that employers provide to workers—and, by extension, to workers' communities. Presenters discuss initiatives that are exploring new types of policies and benefit platforms for workers to ensure that the emerging patterns of work support social mobility, cohesion, and equity.

Christine Curella, Director, Business Initiatives and Job Quality, Mayor's Office of Workforce Development, New York City
Brendan Martin, Executive Director, Working World
Palak Shah, Social Innovations Director, National Domestic Workers Alliance
Prabal Chakrabarti, Senior Vice President and Community Affairs Officer, Federal Reserve Bank of Boston (moderator)

11:30 a.m. Plenary Lunch

Welcome and Introduction of Program

Todd Greene Vice President, Economic and Community Development, Federal Reserve Bank of Atlanta

Leadership and Action for a Stronger Workforce

A keynote conversation with Rob Kaplan, President of the Federal Reserve Bank of Dallas, facilitated by Todd Greene

Expanding the Capacity to Invest: Policy, Transparency and Accountability

Investments for workforce development require a foundation of institutional supports that ensure accountability. This panel—representing diverse perspectives from the public, private, and nonprofit sectors—explores the institutions, policies, and norms needed to establish, reinforce, and facilitate new and increased investments.

Ras Baraka, Mayor, Newark, New Jersey
Angela Glover Blackwell, CEO, PolicyLink
Tracye McDaniel, CEO, McDaniel Strategies Ecosystem
Eduardo Padrón, President, Miami Dade College
Brad Hershbein, Economist, W.E. Upjohn Institute for Employment Research (moderator)

Todd Greene, Vice President, Economic and Community Development, Federal Reserve Bank of Atlanta


Investing in America's Workforce is a Federal Reserve System initiative in collaboration with the John J. Heldrich Center for Workforce Development at Rutgers University, the Ray Marshall Center of the Lyndon B. Johnson School at the University of Texas, and the W.E. Upjohn Institute for Employment Research.

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