Job Quality Webinar Series



Join us for a webinar series to explore strategies for improving job quality and outcomes for workers and businesses. This series is presented by the National Fund for Workforce Solutions; the Aspen Institute; the Good Companies, Good Jobs Initiative at the Sloan School of Management; and the Federal Reserve Bank of Kansas City.

Participation in this series is free, but separate registration is required for each webinar.



Webinar 2 | Engaging Workers in Creating Good Jobs

Thursday, March 22

2:00 p.m. Central / 3:00 p.m. Eastern (one-hour webinar)

Register here

 

How can workers, especially in lower-wage frontline jobs, contribute to improving their jobs in ways that benefit them, their families and their employers?

In this webinar, you will learn about ways that workers are making their voices heard on a range of policy and practice issues. New technologies and organizing tools will be explored that address many common concerns in new ways such as improving scheduling, expanding leave policies and increasing worker rights knowledge. Examples of how these tools have been used and their results in improving job quality will be discussed.

Moderator: Maureen Conway, Vice President for Policy Programs at the Aspen Institute and Executive Director of the Institute’s Economic Opportunities Program

Presenters:





Webinar 3 | In Search of the Employment “High Road”: A Research Perspective on Developing Good Jobs

Thursday, April 26

2:00 p.m. Central / 3:00 p.m. Eastern (one-hour webinar)

Register here

 

Why aren’t there more good jobs? What factors facilitate—or hinder—the creation of high-quality jobs?

In this webinar, you will learn about some of the latest research on these questions. The webinar will include an overview of recent research on job quality—and of debates about “high-road” vs. “low-road” employment practices. You will also gain new insights into factors that affect job quality in two industries—long-term care and retail—that each employ large numbers of low-paid workers in the U.S.

Moderator: Barbara Dyer, Senior Lecturer at the MIT Sloan School of Management and Executive Director of the Good Companies, Good Jobs Initiative at MIT Sloan

Presenters:





Webinar 1 | Investing in America’s Workforce: How Employers Create Good Jobs to Maintain Their Competitive Advantage

Held Thursday, February 22

In this webinar, you will learn how the changing labor market is affecting two manufacturing companies and the strategies they use to design higher quality jobs, improve working conditions and strengthen operations. They will also discuss the role of technology in enhancing job quality and expanding employment.

 

The webinar will conclude by offering a menu of practices and programs used by employers across industry sectors proven to increase their competitive advantage and help them to become an 'employer of choice.’

Moderator: Fred Dedrick, President & CEO, National Fund for Workforce Solutions

Presenters:







Investing in America's Workforce

Capstone Conference

The Investing in America's Workforce capstone conference was held October 4–6, 2017, in Austin, Texas. This national discussion on strengthening America’s workforce connected businesses, government agencies, nonprofits, financial institutions, academics and philanthropic organizations to:

  • Reframe workforce development efforts as investments, not just social services
  • Attract new resources and leverage existing funding sources
  • Improve economic mobility and impact for workers
Sign Up

Location



AT&T Executive Education and Conference Center

1900 University Avenue

Austin, TX 78705

 Agenda

October 4

1:00 p.m.
Concurrent Sessions



1a. Investing in Practice: Workforce Development Boards and Program Investments
Join this discussion on how workforce development boards are reframing challenges as opportunities. The session will cover learning goals for the Investing in America’s Workforce conference, ways to strengthen public-private-nonprofit partnerships, and how to measure success.



Speakers:

Wendell Dallas, Vice President, Operations, Atlanta Gas Light & Chattanooga Gas; Board Member, Georgia State Workforce Development Board

Virginia Hamilton, Regional Administrator, US Department of Labor

Vera Krofcheck, Chief Research and Strategy Officer, Partner4Work

Catherine Morse, General Counsel and Senior Director of Public Affairs, Samsung; Board, Workforce Solutions Capital Area

Tamara Atkinson, Executive Director, Workforce Solutions Capital Area (moderator)


1b. Investing in Post-Secondary Education: Institutional Needs and Opportunities
The changing world of work is placing new demands on higher education to serve the needs of both students and employers. In this session, representatives from business and higher education will explore ways in which post-secondary education is meeting these demands through innovative partnerships, course offerings, and investments.



Speakers:

Karen Elzey, Associate Executive Director, Workcred

Richard Rhodes, President and CEO, Austin Community College

Drew Scheberle, Senior Vice President, Policy, Advocacy, Mobility, Talent, Austin Chamber of Commerce

Kent Smith, President, Langston University

Edison Reyes, Program Manager, Community Engagement, Federal Reserve Bank of New York (moderator)


1c. Examining CRA and Workforce Development
Banks have an important role to play in workforce development—a role that was underscored in July 2016 when the Federal Reserve Board, Federal Deposit Insurance Corporation, and Office of the Comptroller of the Currency clarified that banks may be able to meet some of their Community Reinvestment Act (CRA) obligations by creating or improving access to jobs or job training for low- and moderate- income workers. This session will focus on how banks can collaborate with workforce boards, educators and other community partners as part of their CRA compliance plans.



Speakers:

Terri Lee Bergman, Director of Research and Programs, National Association of Workforce Boards

Jenae Bradford, Assistant Director of Family Advancement, CAP Tulsa

Jennie Sparandara, Vice President, Global Philanthropy, JPMorgan Chase & Co.

Jeanne Milliken Bonds, Regional Community Development Team Leader, Federal Reserve Bank of Richmond

Jason Keller, Economic Development Director, Federal Reserve Bank of Chicago


1d. Investing in Research: Questions and Methods for Researchers
Research provides an essential foundation for expanding investment in workforce development. This discussion will explore the contribution research can make to expanding workforce development initiatives through new research methods, data and applications.



Speakers:

Janet Boguslaw, Senior Scientist and Senior Lecturer, The Heller School for Social Policy and Management, Brandeis University

Amanda Cage, Chief Program Officer, Chicago Cook Workforce Partnership

Susan Crandall, Director, Center for Social Policy Clinical Professor, McCormack Graduate School of Policy and Global Studies, University of Massachusetts Boston

Tiffany Smith, Director, Jobs for the Future

Heath Prince, Director, Ray Marshall Center for the Study of Human Resources, The University of Texas at Austin (moderator)


2:30 p.m.
Break

3:00 p.m.
Opening Plenary



Welcome and Overview
Eric Belsky

Director, Division of Consumer and Community Affairs

Board of Governors of the Federal Reserve System



Introduced by Alfreda Norman, Senior Vice President, Federal Reserve Bank of Dallas



The Business Case for Investments in Workforce Development
Investments in workforce development can benefit both businesses and workers. During this plenary session, a panel of business leaders will explore the rationale, strategies and trends for such investments within the context of the evolving labor market.



Speakers:

John “Rocky” Barrett, Chairman, Citizen Potawatomi Nation

Jen Crozier, Vice President of IBM Corporate Citizenship, President of the IBM International Foundation

Shané Harris, Vice President, Corporate Giving, Prudential Financial, Inc., and Executive Director, The Prudential Foundation

Lisa Schumacher, Director of Education Strategies, McDonalds’s Corp.

Daniel Davis, Community Development Officer, Federal Reserve Bank of St. Louis (moderator)



New Investments in Workforce Development
Mona Mourshed

President, Generation

Senior Partner, McKinsey & Company



View presentation



Introduced by Mary Helen Petrus, Assistant Vice President, Federal Reserve Bank of Cleveland



Closing
Heath Prince

Director, Ray Marshall Center for the Study of Human Resources

The University of Texas at Austin



5:00 p.m.
Break

5:30 p.m.
Reception

October 5

7:30 a.m.
Networking Breakfast
8:30 a.m.
Plenary Session



Welcome
Ray Marshall

Former U.S. Secretary of Labor and Professor Emeritus and Audre and Bernard Rapoport Centennial Chair in Economics and Public Affairs

The University of Texas at Austin



Introduced by Christopher King, Senior Research Scientist, Ray Marshall Center for the Study of Human Resources, The University of Texas at Austin



Investing in America’s Workforce
Findings from a national series of workforce development roundtables conducted by the Federal Reserve System will frame this discussion of opportunities for strengthening outcomes for workers, employers, and regional economies.



Patrick T. Harker

President and CEO

Federal Reserve Bank of Philadelphia



View presentation



Introduced by Theresa Singleton, Senior Vice President, Community Development Studies and Education Department, Federal Reserve Bank of Philadelphia



9:30 a.m.
Plenary Session



Today’s World of Work
Dave Altig

Executive Vice President and Director of Research

Federal Reserve Bank of Atlanta



View presentation


The Future of Work
The future of work is being questioned and shaped by many forces, such as technology, demographics, social expectations, and globalization. In this session, leaders from a variety of sectors will explore emerging trends in the structure of work and their implications for the funding and investment landscape.



Speakers:

Gayatri Agnew, Director of Career Opportunity, Walmart Foundation

Juan Garcia, Global Leader for Career Advancement, Amazon

Tod Loofbourrow, Chairman and CEO, ViralGains

Barb Dyer, Senior Lecturer, MIT Sloan School of Management & Executive Director, Good Companies, Good Jobs Initiative (moderator)



10:45 a.m.
Break
11:15 a.m.
Concurrent Sessions



2a. Business Investments in Workforce Development
Diminishing public resources for workforce development programs and lower unemployment are forcing businesses to invest more of their own resources into meeting their workforce needs. This panel will explore a range of responses from diverse businesses, such as job design, training provision, and benefits provisions.



Speakers:

Tony Bohn, System Vice President of Human Resources and Chief Human Resources Officer, Norton Healthcare

Bill Kugler, President, Milwaukee JobsWork

Mario Lozoya, Director, Government Relations and External Affairs, Toyota Motor North America

Liddy Romero, Director, WorkLab Innovations

Jeremiah Boyle, Managing Director, Community and Economic Development, Federal Reserve Bank of Chicago (moderator)


2b. Investing in Workers
The changing world of work is forcing workers to be proactive in staying engaged and relevant. This session will examine investments that support workers in understanding, navigating and realizing labor market opportunities.



Speakers:

Stephen Crawford, Research Professor, George Washington University Institute of Public Policy

Carla Javits, President and CEO, REDF

Whitney Smith, Executive Director-Midwest, Global Philanthropy at JPMorgan Chase & Co

Stuart Andreason, Workforce Development Director, Center for Human Capital Studies, Federal Reserve Bank of Atlanta (moderator)


12:30 p.m.
Plenary Lunch



The Good Jobs Strategy: The Case for Investing in the Workforce
Rick Wartzman

Director, KH Moon Center for a Functioning Society, Drucker Institute

Pulitzer prize winner and author of the recent book The End of Loyalty: The Rise and Fall of Good Jobs in America



Introduced by Jeffrey Fuhrer, Executive Vice President and Senior Policy Advisor, Federal Reserve Bank of Boston



1:30 p.m.
Break
1:45 p.m.
Concurrent Sessions



3a. Emerging Financing Tools: Pay for Success, Social Impact Bonds, Collective Impact
New financing models and mechanisms that support social outcomes are being tested in a range of settings. This session will discuss these tools and their applicability to the workforce sector.



Speakers:

Jerry Rubin, President and CEO, JVS Boston

Nirav Shah, Director, Social Finance

Nicole Truhe, Director of Government Affairs, America Forward

Jen Giovannitti, ‎Regional Community Development Manager, Federal Reserve Bank of Richmond (moderator)


3b. Leveraging Funding Streams: Weaving, Blending and Wrangling Public and Private Sources
An entrepreneurial approach to tapping existing nontraditional funding sources may enhance workforce programs’ relevance and performance. This workshop will look at new and innovative uses of existing funding supports.



Speakers:

David Hunn, President and CEO, SkillSsource Group

A.J. Jones II, Chief of Staff, W.K. Kellogg Foundation

Jeannine La Prad, President and CEO, Corporation for A Skilled Workforce

Celeste Richie, Director, Third Sector Capital Partners

Rob Grunewald, Economist, Federal Reserve Bank of Minneapolis (moderator)


3:00 p.m.
Break
3:30 p.m.
Plenary Session



Labor Market Trends and Monetary Policy
Esther George

President and CEO

Federal Reserve Bank of Kansas City



Introduced by Tammy Edwards, Vice President, Community Development, Federal Reserve Bank of Kansas City


Middle Skills in America’s Workforce
Middle skills jobs, a traditional avenue of economic mobility, have declined in the U.S. over the past several decades. This session will discuss opportunities for expanding financial stability and economic mobility in ways that benefit employers as well as workers.



Speakers:

Christopher Cabaldon, Mayor, City of West Sacramento

Maurice Jones, President and CEO, Local Initiatives Support Corporation (LISC)

Katherine McClelland, Director of Education and Workforce, National Association of Manufacturers

David Rolf, President, SEIU Local 775

Jon Willis, Vice President and Interim Director of Research, Federal Reserve Bank of Kansas City (moderator)



Closing
Roy Lopez

Community Development Officer

Federal Reserve Bank of Dallas



5:00 p.m.
Adjourn

October 6

7:00 a.m.
Networking Breakfast
8:00 a.m.
Plenary Session



Welcome
Raphael Bostic

President and CEO

Federal Reserve Bank of Atlanta



Introduced by David Erickson, Director, Community Development, Federal Reserve Bank of San Francisco


Making the Connection to Work
Community resources, public policies, and social investments can help build strong, durable connections between businesses and workers. During this session, experts in community development and investment will discuss trends affecting the labor market context of lower-wage, lower-skill workers and their employers.



Speakers:

Julián Castro, former Secretary, US Department of Housing and Urban Development, and former mayor of San Antonio

Jim Gibbons, President and CEO, Goodwill Industries International

Michael Harreld, Special Advisor to the Chairman, PNC

Ryan Haygood, President and CEO, New Jersey Institute for Social Justice

Carol Naughton, President, Purpose Built Communities

Angela Evans, Dean, LBJ School of Public Affairs, University of Texas Austin (moderator)



9:45 a.m.
Break
10:00 a.m.
Concurrent Sessions



4a. Technology Impacts on the Workforce
Technology is profoundly affecting how workers access information, identify options and connect with employment opportunities. New technologies and their implications for the future of work will be explored in this session.



Speakers:

Jordana Barton, Senior Community Development Advisor, Federal Reserve Bank of Dallas

Mike King, Vice President, Global Education Industry, IBM

Jeff Schwartz, Human Capital Principal, Deloitte Consulting

Aaron Smith, Associate Director of Research, Pew Research Center

Carl Van Horn, Director, John J. Heldrich Center for Workforce Development, Rutgers University (moderator)


4b. The Changing Social Contract of Work
The changing structure of work is reshaping the benefits that employers provide to workers—and, by extension, to workers’ communities. Presenters will cover initiatives that are exploring new types of policies and benefit platforms for workers to ensure that the emerging patterns of work support social mobility, cohesion and equity.



Speakers:

Christine Curella, Director, Business Initiatives and Job Quality, Mayor's Office of Workforce Development, City of New York City

Brendan Martin, Executive Director, Working World

Palak Shah, Social Innovations Director, National Domestic Workers Alliance

Prabal Chakrabarti, Senior Vice President, Federal Reserve Bank of Boston (moderator)



11:15 a.m.
Break

11:30 a.m.
Plenary Lunch



Welcome and Introduction of Program
Todd Greene

Vice President, Economic and Community Development

Federal Reserve Bank of Atlanta



Leadership and Action for a Stronger Workforce
A keynote conversation with Rob Kaplan, President of the Federal Reserve Bank of Dallas, facilitated by Todd Greene.


Expanding the Capacity to Invest: Policy, Transparency and Accountability
Investments for workforce development require a foundation of institutional supports that will ensure accountability. This panel, representing diverse perspectives from the public, private and nonprofit sectors, will explore the institutions, policies and norms needed to establish, reinforce and facilitate new and increased investments.



Speakers:

Ras Baraka, Mayor, Newark, New Jersey

Angela Glover Blackwell, CEO, PolicyLink

Tracye McDaniel, CEO, McDaniel Strategies Ecosystem

Eduardo Padrón, President, Miami Dade College

Brad Hershbein, Economist, W.E. Upjohn Institute for Employment Research (moderator)


Closing
Todd Greene

Vice President, Economic and Community Development

Federal Reserve Bank of Atlanta



1:30 p.m
Adjourn

Livestream


Videos of the conference plenary sessions appear below.













Speakers Include:

Gayatri Agnew
Gayatri Agnew
Director of Opportunity

Walmart Foundation
Dave Altig
Dave Altig
Executive Vice President and Director of Research

Federal Reserve Bank of Atlanta
Ras Baraka
Ras Baraka
Mayor

Newark, New Jersey
John A. “Rocky” Barrett, Jr.
John A. “Rocky” Barrett, Jr.
Tribal Chairman

Citizen Potawatomi Nation
Eric Belsky
Eric Belsky
Director, Division of Consumer and Community Affairs

Federal Reserve Board of Governors
Raphael Bostic
Raphael Bostic
President and CEO

Federal Reserve Bank of Atlanta

Bio
Christopher Cabaldon
Christopher Cabaldon
Mayor

City of West Sacramento
Julián Castro
Julian Castro
Former Secretary, US Department of Housing and Urban Development

and Former Mayor of San Antonio
Jennifer Crozier
Jennifer Crozier
President, IBM Foundation

Vice President, IBM Corporate Citizenship
Daniel Davis
Daniel Davis
Community Development Officer

Federal Reserve Bank of St. Louis
Barbara Dyer
Barbara Dyer
Senior Lecturer & Executive Director

Good Companies, Good Jobs Initiative

MIT Sloan School of Management
Tammy Edwards
Tammy Edwards
Vice President of Community Development and Strategic Engagements

Federal Reserve Bank of Kansas City
David J. Erickson
David J. Erickson
Director, Community Development

Federal Reserve Bank of San Francisco
Angela M. Evans
Angela M. Evans
Dean

Lyndon B. Johnson School of Public Affairs

The University of Texas at Austin
Jeff Fuhrer
Jeff Fuhrer
Executive Vice President and Senior Policy Advisor

Federal Reserve Bank of Boston
Juan Garcia
Juan Garcia
Global Leader for Career Advancement

Amazon
Esther George
Esther George
President and CEO

Federal Reserve Bank of Kansas City

Bio
Jim Gibbons
Jim Gibbons
President and CEO

Goodwill Industries International
Angela Glover Blackwell
Angela Glover Blackwell
CEO

PolicyLink
Todd Greene
Todd Greene
Vice President and Community Affairs Officer

Federal Reserve Bank of Atlanta
Patrick T. Harker
Patrick T. Harker
President and CEO

Federal Reserve Bank of Philadelphia

Bio
Michael Harreld
Michael Harreld
Special Advisor to the Chairman

The PNC Financial Services Group
Shané Harris
Shané Harris
Vice President, Corporate Giving, Prudential Financial, Inc.

Executive Director, The Prudential Foundation
Ryan Haygood
Ryan Haygood
President and CEO

New Jersey Institute for Social Justice
Brad Hershbein
Brad Hershbein
Economist

W.E. Upjohn Institute for Employment Research
Maurice Jones
Maurice Jones
President and CEO

Local Initiatives Support Corporation
Robert S. Kaplan
Robert S. Kaplan
President and CEO

Federal Reserve Bank of Dallas

Bio
Christopher T. King
Christopher T. King
Senior Research Scientist

Ray Marshall Center for the Study of Human Resources

The University of Texas at Austin
Tod Loofbourrow
Tod Loofbourrow
CEO and Board of Directors Member, ViralGains

Entrepreneur in Residence, Center for Digital Business, Massachusetts Institute of Technology
Roy C. Lopez
Roy C. Lopez
Community Development Officer

Federal Reserve Bank of Dallas
Ray Marshall
Ray Marshall
Former U.S. Secretary of Labor and Professor Emeritus and Audre and Bernard Rapoport Centennial Chair in Economics and Public Affairs

The University of Texas at Austin
Katherine McClelland
Katherine McClelland
Director of Education and Workforce Initiatives

National Association of Manufacturers
Tracye McDaniel
Tracye McDaniel
CEO

McDaniel Strategy Ecosystems
Mona Mourshed
Mona Mourshed
President, Generation

Senior Partner, McKinsey & Company
Carol Naughton
Carol Naughton
President

Purpose Built Communities
Alfreda B. Norman
Alfreda B. Norman
Senior Vice President

Federal Reserve Bank of Dallas
Eduardo Padrón
Eduardo Padron
President

Miami Dade College
Mary Helen Petrus
Mary Helen Petrus
Assistant Vice President

Federal Reserve Bank of Cleveland
Heath Prince
Heath Prince
Director

Ray Marshall Center for the Study of Human Resources

The University of Texas at Austin
David Rolf
David Rolf
President, SEIU 775

International Vice President, SEIU
Lisa Schumacher
Lisa Schumacher
Director of Education Strategies

McDonald’s Corporation
Theresa Y. Singleton
Theresa Y. Singleton
Senior Vice President, Community Development Studies & Education Department and Community Affairs Officer

Federal Reserve Bank of Philadelphia
Carl Van Horn
Carl Van Horn
Distinguished Professor of Public Policy, Edward J. Bloustein School of Planning and Public Policy

Director, John J. Heldrich Center for Workforce Development

Rutgers, The State University of New Jersey
Rick Wartzman
Rick Wartzman
Director

KH Moon Center for a Functioning Society

Drucker Institute
Jonathan Willis
Jonathan Willis
Vice President and Interim Director of Research

Federal Reserve Bank of Kansas City


Investing in America's Workforce is a Federal Reserve System initiative in collaboration with the John J. Heldrich Center for Workforce Development at Rutgers University, the Ray Marshall Center of the Lyndon B. Johnson School at the University of Texas, and the W.E. Upjohn Institute for Employment Research.


© 2018 Investing in America's Workforce